E-Commerce Manager

About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.com

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

At the office: Valiram HQ is located 10 minutes to Pavilion and 5 minutes to KLCC. We offer flexibility in working schedules depending on our employee’s lifestyle preferences. Access to our staff only cafe with a view of the city to price friendly food options.

We celebrate diversity with 32 nationalities spread across our team. To embrace this diversity, we celebrate the various festivities all year round such as Hari Raya, Malaysia Day, Chinese New Year, Deepavali and Christmas.

You can engage in various activities monthly including badminton, hiking, running and language class and meet other employees from across our brands and head office. All activities are free of charge!

About the Role

We are seeking a driven E-commerce Manager to manage the online presence of fashion & beauty brands for Valiram Group. The Ecommerce Manager will create, administer, and manage the brand’s online stores across the countries where the brand is present, and any other online platform that the brand may have. The manager will need to ensure all e-commerce channels are within compliance of brand and company. The position will develop and maintain effective working relationships with cross functional team members, i.e. Merchandising, Planning & Allocation, Marketing, Performance Marketing, Logistic & 3PL in a fast paced and dynamic company.

Key Responsibility Areas:

• E-commerce Manager will keep abreast of new developments in the e-marketing world. They will also research the brand core demographics and how to best reach them working with Performance Marketing to maximize search engine traffic and the effect of the company’s targeted ad buys.
• The development and execution of all e-commerce strategic plans to meet annual sales plan.
• With Digital Merchandise/MP&A/Principal team to develop, manage, product assortment to market needs and requirement based on sales trend.
• All online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting for channel performance.
• Manage and review online merchandise presentation to ensure the categorization, imagery, copy, pricing, site placement and promotional messages are accurate and meet brand standards.
• And manage product presentation improvements including short, long descriptions, key features, and imagery.
• Merchandising tactics and strategies to drive traffic growth on e-commerce channels while also maximizing overall e-commerce margin and profitability.
• And manage customer reviews/feedback related to product assortment and update product content and site messaging to better service the consumer.

Key Requirements:

• Minimum 5 year’s e-commerce and marketing management experience.
• Background and knowledge of Retail, Ecommerce and online Marketplace Management.
• Keen analytical mind, strong on planning, detail and accuracy, and be a demonstrably creative thinker.
• Negotiation and vendor management skills.
• Proficient in Microsoft Outlook, Word, Excel and Power Point software.
• Ability to travel up to 25%.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

• Level Up Your Career:

  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.

• Fun & Vibrant Workplace:

  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
  • Express Yourself: Enjoy the freedom of a fashionable dress code.

• At our HQ Office you can enjoy:

  • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
  • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
  • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.

• Rewarding Benefits:

  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.