Category Lead

he Category Lead drive sales growth as the leader of customer experience on the sales floor and through growing and developing the selling and sales and support generalist team to deliver individual and team success.

Key Responsibilities:

• Leads the sales floor and drives store results through the selling and sales and support generalist team
• Oversees customer experience, overall appearance and day to day operations of the store, in partnership (or in absence of) with Senior Store Manager or Customer Experience Manager
• Develops and executes short and long term strategies to drive store sales
• Role models, coaches and develops best-in-class selling behaviours
• Leads and inspires associates to unlock individual potential for extraordinary selling results
• Develops associates’ product knowledge which in turn, enables high performance selling
• Responsible for talent life cycle of direct reports, including recruitment, hiring, on boarding, training, development, performance management, terminations and succession planning
• Leads direct reports to maintain merchandise presentation standards while selling

Ideally you’ll have:

• Previous retail management experience in a high volume, service-driven environment
• Proven ability to effectively delegate, follow-up and communicate with all levels of the organization
• The ability to manage complex and competing priorities with time management and organizational skills
• Strong attention to detail, even while multi-tasking
• Experience in assessing talent, coaching, developing and managing performance
• Strong business acumen with strong strategic and analytical skills
• High degree of emotional intelligence and multi-cultural sensitivity

On offer is a generous base salary, an exceptional career opportunity, ongoing training and development, product discounts across the Valiram suite of brands in nine countries and the chance to be part of something truly massive!

Interested? We can’t wait to hear from you.

Location: Melbourne