RETAIL & BEYOND
Terms & Conditions
Legal Information
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements: “Client”, “You” and “You’re” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refer to Valiram. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client most appropriately, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Valiram’s stated services/products, by and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalization, and he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement:
We are committed to protecting your privacy. Authorized employees within Valiram on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.
Confidentiality:
We are registered under the Personal Data Protection Act 2010 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential. They therefore will not be divulged to any third party, other than brand principals if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client with appropriate written information, handouts, or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Valiram will only be in connection with the provision of agreed services and products.
Disclaimer:
Exclusions and Limitations
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, Valiram:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including about any inaccuracies or omissions in this website and Valiram’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Valiram of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
Valiram does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Termination of Agreements and Refunds Policy:
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.
Availability:
Unless otherwise stated, the services featured on this website are only available within a select country. All advertising is intended solely for the select countries. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Valiram. Valiram does not warrant that the service from this site will be uninterrupted, timely, or error-free, although it is provided to the best ability. By using this service you thereby indemnify Valiram, its employees, agents, and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files:
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns, and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Valiram on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different from that stated above without your explicit permission.
Cookies:
Like most interactive websites Valiram’s website
[or ISP]
uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.
Links to this website:
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website:
We do not monitor or review the content of other party’s websites that are linked to this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Valiram will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice:
Copyright and other relevant intellectual property rights exist on all text relating to Valiram’s services and the full content of this website.
Valiram’s logo is a registered trademark of Valiram in Malaysia and other countries. The brand names and specific services of Valiram featured on this website are trademarked.
Communication:
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Valiram literature or Valiram’s stated telephone, facsimile, or mobile telephone numbers.
General:
By accessing this website and using our services/buying our products you consent to these terms and conditions. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Valiram to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce every provision. These Terms and Conditions shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorized representatives of Valiram.
Notification of Changes:
Valiram reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days before these changes take place. You are therefore advised to re-read this statement regularly.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to, and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
TRX Welcome Voucher:
Promotional offers and/or gift voucher validity & exclusions – The validity is as stated on the promotional or voucher marketing. Not valid for redemption at airport stores & premium outlets.