Senior Manager – Omni Merchandising

About Valiram

Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries. By 2027, we will be more than doubling our size to 1200, with an expected 5,500+ employees under Valiram Group. Learn more about us at www.valiram.com

Valiram Brands:

• Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)
• Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)
• Accessories (Swarovski, Mont Blanc)
• Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
• F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
• Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)

At the office: Valiram HQ is located 10 minutes to Pavilion and 5 minutes to KLCC. We offer flexibility in working schedules depending on our employee’s lifestyle preferences. Access to our staff only cafe with a view of the city to price friendly food options.

We celebrate diversity with 32 nationalities spread across our team. To embrace this diversity, we celebrate the various festivities all year round such as Hari Raya, Malaysia Day, Chinese New Year, Deepavali and Christmas.

You can engage in various activities monthly including badminton, hiking, running and language class and meet other employees from across our brands and head office. All activities are free of charge!

About the Role

• Responsible for providing vision and setting merchandising & planning strategies for the brand.
• He/she will lead a team of merchants and is accountable for key areas of regional planning (OTB, Pricing, Sales / Stocks Performance), inventory management, purchase cycle, reporting and other general administration and activities that relate to the successful implementation of brand strategy.
• The Senior Merchandising Manager will work closely with Planning Manager, Operations, and Inventory & Logistics team to ensure the sales and margin objectives of the Brand are achieved.
• The Senior Merchandising Manager will also work with Marketing Managers to drive marketing through a product lens.

Key Responsibility Areas:

As the Senior Merchandising Manager for Victoria’s Secret, you will hold a pivotal leadership position focused on elevating our brand and product offerings. Your primary objective will be to strategically manage merchandise and planning functions, fostering brand growth, and optimizing inventory to drive sales and profitability.

Product Strategy and Brand Building:

• Develop and execute product strategies aligned with overall brand vision and market trends.
• Craft seasonal plans by category and store to maximize profitability and enhance brand presence.
• Spearhead merchandise classification analytics to decipher trends, pricing impacts, and inventory positions, ensuring alignment with brand identity.

Inventory Management and Product Selection:

• Oversee inventory management across regions, ensuring accurate forecasting and allocation of products to meet demand.
• Ensure timely delivery of orders to warehouses and shop floors in collaboration with the Logistics team.

Brand Representation and Customer Engagement:

• Monitor product performance through comprehensive analysis, recommending strategic actions such as stock movement, promotions, or markdowns to drive sales.
• Gather customer feedback on product launches to inform future strategies and enhance brand resonance.
• Stay abreast of luxury market trends, competitor activities, and customer preferences to inform product selection and brand positioning.

 Team Leadership and Development:

• Mentor and coach the merchandising team on crafting quality sales and stock plans, fostering a culture of continuous learning and development.
• Conduct performance management evaluations biannually, ensuring alignment with business objectives and fostering a positive working environment.
• Supervise planners to ensure plans meet financial objectives while maintaining brand integrity.

 Operational Excellence and Collaboration:

• Maintain adherence to retail operations procedures, ensuring compliance and operational efficiency.
• Cultivate a positive working relationship with brand principals, fostering collaboration and alignment with brand strategies.
• Drive ad hoc analyses to identify opportunities for sales and profit growth, contributing to overall brand success.

Key Requirements:

• Minimum a Diploma/Degree in any discipline.
• Minimum 12 years of merchandising experience in luxury goods or a comparable retail environment.
• Strong analytical and problem-solving skills, with proficiency in using planning and merchandising analytics tools.
• Proven track record of successful assortment planning, inventory management, and demand forecasting.

Why work for us?

We’re more than just a job; we’re a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here’s why you’ll love working with us:

• Level Up Your Career:
  • Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more – investing in your growth.
  • Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
• Fun & Vibrant Workplace:
  • Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community.
  • Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team!
  • Express Yourself: Enjoy the freedom of a fashionable dress code.
• At our HQ Office you can enjoy:
  • Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank.
  • Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze.
  • Parking Made Easy: Need to drive? No worries! We offer ample parking in nearby locations.
• Rewarding Benefits:
  • Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually.
  • Life Balance & Support: We offer a comprehensive benefits package including Birthday Leave, Hospitalization Leave, Study Leave, Calamity Leave, Compassionate Leave, Maternity/Paternity Leave, and Marriage Leave, to support you throughout life’s stages.