Store Supervisor

• Assist Manager in day-to-day operations of a retail store, indirectly overseeing all store functions

KEY AREAS OF RESPONSIBILITIES

• Drive the Sales
• Deliver store’s / outlet’s sales performance
• Communicate information on sales goals and targets to the team continuously
• Prepares necessary sales reports for Managers
• Deliver WOW Experience
• Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.
• Delivery Operation Excellence
• Conduct daily briefing to retail staff on target and highlights of the day
• Monitor stock availabilities
• Maintain compliance with Store SOP at all times.
• Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS
• Prepares monthly reports for Managers
• Develop Team
• Supervise retail staff
• Encourage the team to demonstrate Valiram’s Entrepreneurial Spirit
• Second in charge in the absence of the Manager to look into staff-related matters

REQUIREMENT

• Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
• Diploma/Bachelor’s degree (desirable) in a related field or equivalent experience.
• Ability to communicate, influence, and negotiate effectively with all levels of leadership.
• Proven organizational skills – managing multiple demands with competing priorities and allocating time effectively.
• Ability to analyze situations and resolve issues with innovation and creativity.
• Ability to challenge and influence operational processes